Data protection

Eb444's Privacy Policy
Your Data, Your Rights

Eb444 treats the security of every user's personal data as its highest priority. This Privacy Policy explains clearly — what information we collect, how it is stored, and how it is used.

SSL Encryption
Never sold to third parties
KYC Secured
GDPR Compliant

Eb444 is a trusted online gaming platform in Bangladesh. We believe your personal data is your asset — and protecting that asset is our responsibility. This Privacy Policy applies when you use the eb444 website and app. By registering or continuing to use the platform, you agree to the terms of this Policy.

This Privacy Policy may change at any time. You will be notified of significant changes via email or an in-platform notification.

1 What data is collected

Eb444 collects various types of information to deliver its services. Full details are outlined below:

Types of data Example Why we collect it
Identity information Full name, date of birth, national ID number KYC Verification & Age Confirmation
Contact information Email, mobile number, address Account Communication & Support
Financial Information Mobile Banking/Nagad number, transaction history Payment processing
Device information IP address, browser, operating system Security & fraud prevention
Gaming data Bet history, login times, preferred games Service Improvement & Responsible Gaming

All of the above information is collected only to the extent necessary. We do not collect unnecessary or excessive data.

2 How data is collected

Eb444 collects user information through several methods:

  • Direct Collection: Information you provide directly — through registration forms, KYC document submissions, support chat conversations, or email.
  • Automatic Collection: Data collected automatically while using the website or app, through cookies, log files, and tracking technologies.
  • From third parties: Verification data received from payment gateways and identity verification service providers.

eb444 will never ask for your password or full card number over the phone or through informal channels. If you receive such a request, report it to our support team immediately.

3 How your data is used

Your data is used only for the following purposes:

  • Creating, managing, and verifying accounts.
  • Processing deposits, withdrawals, and other financial transactions.
  • Preventing fraud, money laundering, and illegal activities.
  • Meeting applicable legal obligations (such as KYC/AML regulations).
  • To create a personalized gaming experience based on your preferences.
  • Sending promotional offers and bonus notifications (with your consent).
  • Providing customer service and technical support.
  • Improving platform service quality and developing new features.
  • Running responsible gaming programs and supporting addiction prevention.

You can opt out of marketing notifications at any time. However, your data will continue to be used for account management and legal purposes.

4 Data storage & security

Eb444 uses industry-standard technology to keep your data safe:

  • 256-Bit SSL Encryption: Every data transfer on the website is encrypted.
  • Two-factor authentication (2FA): An additional security layer for login and withdrawals.
  • Firewall protection: Advanced firewall systems to prevent unauthorized access.
  • Regular security audits: Regular security audits conducted by third-party experts.
  • Restricted Access: Only authorized personnel can access your information.

Your data may be retained for up to 5 years after account closure due to legal obligations. After this period, it is securely deleted.

5 Third parties & data sharing

Eb444 never sells your personal data to third parties. However, limited sharing may occur in the following cases:

  • Payment processors: Payment providers such as Mobile Banking, Nagad, and Rocket receive only the information needed to process transactions.
  • KYC Provider: Only the minimum necessary data is shared with authorized third parties for identity verification.
  • Legal Authorities: Disclosure to relevant authorities is mandatory in cases involving court orders, government directives, or AML investigations.
  • Technology partners: Technology companies that support platform operations only receive limited data under contractual terms.

Every third party we share data with is bound by the same strict privacy agreements that eb444 upholds.

6 Cookie Policy

Eb444 uses the following types of cookies:

  • Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
  • Functional Cookies: Used to remember language preferences and layout settings. The site works without them, but the experience is less convenient.
  • Analytical cookies: Which pages are visited most and how long users stay — this data is used to improve our services.
  • Marketing cookies: To show you relevant offers based on your preferences. You can disable these through your browser settings.

Most browsers have an option to block cookies. However, disabling cookies may cause some eb444 features to not work properly.

7 Your Rights

Under eb444's Privacy Policy, you have the following rights:

Right to access your data

You have the right to know what data we hold about you and to receive a copy of it.

Right to correct your data

You can submit a request to our support team to correct any inaccurate or outdated information.

Right to delete your data

Where there is no legal obligation, you may request that your data be deleted after your account is closed.

Right to object to processing

You may object to your data being used for marketing or non-essential purposes.

Right to data portability

You may request an export of your data in a structured format.

Right to restrict processing

In certain circumstances, you may request that the processing of your data be temporarily suspended.

For any rights-related requests, contact our support team. We will respond within 30 business days.

8 Children's Privacy

Eb444 is exclusively for individuals aged 18 and above. We do not knowingly collect data from anyone under 18.

Age is verified at registration. If any minor's data is collected by mistake, it will be deleted immediately upon discovery and the associated account will be closed.

If a parent or guardian believes their child is using eb444, please contact our support team immediately.

9 Privacy policy changes

Eb444 may update this Privacy Policy at any time. When changes are made:

  • The last updated date on this page will be revised accordingly.
  • A platform notification will be issued for any significant changes.
  • You may be notified via your registered email.
  • Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.

10 Contact

If you have any questions, requests, or complaints regarding our privacy policy, please contact us:

  • Email: [email protected]
  • Live Chat: Chat icon at the bottom right of the website
  • Support Hours: 24 hours a day, 7 days a week

For more details, visit our FAQ Page and Terms and Conditions View.

Your Data How we keep it secure

Every piece of your data on eb444 is protected with the highest level of security

End-to-End Encryption

Every piece of your data and every transaction is encrypted with 256-bit SSL technology. It is virtually impossible for any external party to read or steal your information.

KYC Identity Verification

Identity verification at registration ensures that only you can access and manage your account, reducing the risk of fraud and identity theft to virtually zero.

Secure Data Centers

Your data is stored on internationally certified secure servers. 24/7 monitoring and backup systems ensure your data is never lost.

Two-factor authentication (2FA)

OTP-based two-factor authentication for login and withdrawals adds an extra layer of security to your account.

Regular security audits

Third-party security experts regularly audit eb444's systems to identify and address any vulnerabilities.

Your data is never sold

Eb444 never sells your personal data to advertisers or third parties. Your information is used solely to serve you.

About privacy FAQs

Top questions from eb444 users

Never. eb444 does not sell your personal data to advertisers or any third party. Data is only shared with contracted partners on a strictly need-to-know basis for limited services such as payment processing and KYC verification.

Due to legal obligations, your data may be retained for up to 5 years after account closure. After this period, data is securely deleted. To request deletion, please contact support.

With your consent only. If you opt in to marketing notifications during registration, you may receive SMS or push notifications. You can turn this off at any time via Account Settings or by contacting Support.

Your KYC documents are stored on encrypted servers and can only be accessed by authorized verification personnel. Once verification is complete, document copies are retained for the minimum required period and deleted promptly unless there is a legal requirement to keep them.

Disabling essential cookies may cause login and security features to stop working. Turning off marketing or analytics cookies, however, will not significantly affect your use of the core service.

Start playing on a secure platform

Now that you know eb444's Privacy Policy, open your account with confidence and enjoy gaming in a fully secure environment.

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